Privacy Notice
Last updated: 4/26/2026
1. Who we are
This service (“practisEN”) is operated by husain alsulmi (“we”, “us”, “our”). We act as the data controller for personal data processed through this site.
2. Personal data we collect
- Account data: name, email address, login credentials, profile photo.
- Practice data: your speaking responses, recordings, scores, and feedback.
- Support data: messages and attachments you send to support.
- Usage & device data: pages viewed, actions taken, IP address, device and browser information, cookies.
- Billing data: handled by Paddle as Merchant of Record (we do not store payment card details).
3. Why we use your data and legal bases
- To provide the service (account creation, scoring, history) — performance of contract.
- To secure the service and prevent fraud or abuse — legitimate interests.
- To improve the product (analytics, debugging) — legitimate interests.
- To provide customer support — performance of contract / legitimate interests.
- To send service or marketing emails — consent or legitimate interests, where permitted.
- To comply with legal obligations (tax, accounting, requests from authorities) — legal obligation.
4. Who we share data with
- Service providers / subprocessors: hosting, database, email, analytics, and AI scoring providers.
- Paddle (Merchant of Record): Paddle.com Market Limited handles checkout, payments, subscription billing, tax compliance, invoicing, and refunds. See Paddle’s privacy policy.
- Professional advisers: legal, accounting, and auditors when needed.
- Authorities: when required by law or to protect rights and safety.
5. International transfers
Some of our providers may process data outside your country, including the EEA, UK, and US. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
6. Data retention
We keep personal data only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is deleted or anonymised.
7. Your rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with your local data protection authority.
We aim to respond to verified requests within one month. To exercise your rights, contact us at the email below.
8. Security
We use appropriate technical and organisational measures (encryption in transit, access controls, least-privilege practices) to protect your data. No system is fully secure; please use a strong, unique password.
9. Cookies
We use essential cookies to keep you signed in and the service running, and may use analytics cookies to understand usage. You can manage cookies through your browser settings.
10. Children
The service is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal data from such children.
11. Changes to this notice
We may update this notice from time to time. Material changes will be communicated through the service or by email.
12. Contact
For privacy questions or to exercise your rights, contact: husain alsulmi via the support channel inside the app.
See also our Terms & Conditions and Refund Policy.